Visited Chicago in March to do a second round of usability testing for one of our online products. Testing proved to be a nightmare due to all sorts of 'out of my control' system issues, but got through it - managed to write a cohesive report and do a presentation using it as a case study. The first picture is of the 'usability lab' showing the observation room and looking through the 'one-way' glass into the testing room. This is where I sat with each of the participants who then went through different scenarios using the website, while I took notes and tried to remain calm when the system kept failing!
The second shot is of the Chicago river - just to the left out of frame is a huge building site where Donald Trump is constructing a new high rise. I think that the guy who won the first Apprentice was working as the project manager on this. The third picture looks out towards Lake Michigan past the Hyatt (where we stayed). Chicago has a really nice feel about it - and reminds me of Sydney. Lots of parks along the waterfront and lots happening. We went to a fantastic Vietnamese restaurant (Vong's Thai Kitchen) the night we arrived.



1 comment:
I love usability. Interesting that the testing system wasn't usable. I hope your pencil and notepad kept working!
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